The Form page has various links needed to download a form that my be necessary for a particular situation - example would be a defective shoe that needs to be returned to the manufacturer.
In each case, you will need to download that form. It will automatically download as a PDF. Please PRINT out the form, fill in the necessary info and then mail the form and the defective shoes back to TELIC FOOTWEAR. The mail return address of each form will be right below the form. The postage must be PREPAID by you (sender).
The mail address to return the above completed form & Shoes is:
Telic Footwear, 2740 S Cole Rd., Suite 320, Boise, ID 83709
All returns back to Best Comfort Shoe must be authorized PRIOR to shipping them back. If an exchange for a size is being arranged, you must pay for the shipping of the shoe back to Best Comfort Shoe. We do NOT accept collect shipping.
Because shipping is included within the original price, we cannot absorb another exchange type shipment back out to a customer.
If we have authorized an exchange, we do not ship the "new size" until we get the originally purchased shoes back to our store in Lake Havasu, AZ. - in "like new" condition with cardboard inserts, etc.
Replacement shoes will be shipped out only after a minimal SHIPPING CHARGE has been paid.
Our Return Shoe mailing address is:
William Bliss, Best Comfort Shoe, 1947 McCulloch Blvd N, Suite 102, Lake Havasu City, AZ 86403
Once we have received the exchange shoes from you, we will ship out the new shoes AFTER you have paid for the additional shipping charge to re-ship new shoes back out to you.
Those charges are USPS:
1 Pair = $7.60 2 Pair = $12.60 3 Pair = $18.00
Please use the buttons below to arrange that payment so we can re-ship your new shoes out to you ASAP
Questions? Please Contact US for any help